9 Jul 2007
Cashable savings targets exceeded in service area review
£90,000 cashable savings against £50,000 target in one department
Efficiency improvement doubles capacity in another department
Wokingham, Berkshire July 9, 2007 - Sequena, the UK based business transformation company announced today that a video regarding the Kennet case study is currently being broadcast on LocalGovTV, the internet-based online TV channel for public service modernisation.
In this video interview Kennet District Council describes the entire cycle of transforming a department and the results achieved with Sequena's unique people-based approach.
To access the video at LocalGovTV please click here.
When Sequena's MyLASERTM (My Local Authority Service Evaluation and Re-engineering) programme was implemented at the Council to transform service delivery, their Environmental Health department was the first to be reviewed and achieved initial savings of £90,000 against the £50,000 initial target set. The council is now rolling out this BPR programme throughout its other main services and departments.
The interview looks at how the initial review of the Environmental Health Department was undertaken by Sequena and the value Sequena brought with their process expertise, Engage! Analyzer process tool and unique business transformation methodology. Also discussed is the way in which knowledge was transferred from Sequena to an in-house team so that the Council themselves can carry out future reviews both successfully and cost effectively to achieve cashable savings and service transformation to become lean, modern and efficient.
About Sequena
Sequena are business process experts providing transformation solutions through software and services for the analysis and renewal of business processes to improve efficiency, increase productivity, optimise resources and enable better service delivery. The results are lean, modern and efficient services at lower costs with improved customer interactions. For more information please visit: www.sequena.com.
About MyLASERTM
Sequena have developed MyLASERTM as a people-based programme for service and process reviews utilising a visual process tool and rich output combined with a unique methodology based on academic research with proven practical implementation. For more information please click here.
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