MyLASER^TM is a lean six sigma based ‘customised’ programme which provides that "do it yourself" capability for a Council's in-house team.

MyLASER^TM consists of the right combination of people skills, process skills, technology and methodology provided through a professional programme of knowledge transfer enabling a Council in-house team to:

• Review the specified service delivery area 
• Build a roadmap of activities with the service team to achieve service transformation 
• Work with the service area team on an ongoing basis to implement a continuous improvement cycle 
• Carry out the service/process reviews rapidly, capturing the rich output required very quickly, ensuring real work continues and change is implemented fast to bring cash releasing savings